POLICIES, TERMS & CONDITIONS⸻1. Payment MethodsWe offer multiple secure payment options for your convenience:a) Credit & Debit CardsAll major credit and debit cards are accepted.b) Bank TransferAccount Name: Sanctum BooksAccount Number: 54505902276IFSC: SCBL0036029SWIFT: SCBLINBBXXXBank Address: 41 Central Market West, Punjabi Bagh, New Delhi-110026, Indiac) Bank Draft / Banker’s ChequePayable in favour of Sanctum Booksd) Net BankingAvailable for all major Indian banks.e) Wallet Paymentsf) UPI Payments⸻2. Shipping & Delivery PoliciesDomestic OrdersBooks are shipped via the following delivery partners: • India Post: 3–7 business days • Courier (Blue Dart, DTDC, etc.): 1–3 business daysInternational OrdersBooks are shipped via: • India Post (Registered Airmail): 7–12 business days • FedEx / DHL / UPS / Aramex: 2–4 business daysDelivery times may vary depending on destination, customs clearance, and service availability.Once your order has been dispatched, tracking details will be sent to you via email.⸻3. Returns & Refunds PolicyWe take great care to ensure that every book reaches you in perfect condition.However, if a book arrives damaged, it may be returned for a full refund or replacement.Return Conditions • Requests for returns must be made within 7 days of receipt. • Returned books must be in perfect condition, unused, and securely packed. • Return shipping charges must be borne by the sender unless the error is on our part. • Refunds will be processed within 7–10 business days after we receive the returned item.For return requests, please email info@sanctumbooks.com with your order number and a brief description of the issue.⸻4. Privacy PolicyOur website uses an order form for customers to request information, products, and services. We collect visitor contact information (name, address, and email) and financial details (payment information) to process orders and communicate with customers. • Contact information is used to ship orders and reach customers when necessary. • Financial information is used solely to bill customers for products and services.Data SecurityWe have robust security measures to protect against loss, misuse, or alteration of information under our control.All financial data is transmitted securely using 128-bit SSL encryption.Managing Your InformationCustomers may request to remove or modify their personal information at any time: 1. Email: info@sanctumbooks.com 2. By post:Sanctum Books68 Medical Association RoadDarya GanjNew Delhi-110002INDIAYou may also log in to your account to update your information.ContactFor any questions about this Privacy Policy, please contact:Vikram Jain, CEOEmail: vikramjain@sanctumbooks.com⸻5. Terms & ConditionsGeneralThis website is owned and operated by Sanctum Books, part of Munshiram Manoharlal Publishers Pvt. Ltd., New Delhi, India.By using this website, you agree to comply with the terms below. Sanctum Books reserves the right to modify these terms at any time without prior notice.Order Acceptance and Fulfilment • All orders are subject to acceptance and availability. • We reserve the right to refuse or cancel any order for reasons including pricing errors, unavailability, or suspected fraud. • Customers will receive shipment notifications and tracking details once an order is dispatched.Pricing and Payment • Prices are listed in INR (Indian Rupees) unless stated otherwise. • Prices exclude shipping, taxes, and customs duties (for international orders). • Payment must be made in full at the time of order.Cancellations • Orders may be cancelled before dispatch by contacting us. • Once shipped, orders cannot be cancelled but may be returned as per our Returns Policy.Liability • Sanctum Books strives for accuracy in all content but cannot guarantee that all information is error-free. • We are not liable for indirect, incidental, or consequential damages arising from website use or product purchase. • Our total liability shall not exceed the value of the product purchased.Intellectual PropertyAll website content — including text, design, and images — is the intellectual property of Sanctum Books or its licensors.No material may be reproduced or reused without written permission.Governing LawThese Terms and Conditions are governed by the laws of India.All disputes are subject to the exclusive jurisdiction of the courts in New Delhi, India.⸻6. DisclaimerThe information on this website is provided by Sanctum Books for general purposes only.While we strive for accuracy, we make no representations or warranties regarding the completeness, reliability, or suitability of the information provided.Website Content • All content, pricing, and availability are subject to change without notice. • In case of any discrepancy, product details at the time of purchase will prevail.External LinksOur website may contain links to third-party websites for payment.Sanctum Books has no control over and bears no responsibility for the content, policies, or practices of such external sites.Limitation of LiabilitySanctum Books, its directors, and affiliates shall not be liable for any damages arising from the use or inability to use this website or its content.Copyright NoticeAll text, images, and materials on this website are protected under applicable copyright laws.Reproduction or reuse of any part of this website is prohibited without prior written consent.Contact InformationSanctum Books68 Medical Association RoadDarya GanjNew Delhi -110002INDIATel: +91-11-4007-1318Email: info@sanctumbooks.com